Exchanges & Return Policy

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags if applicable, and in its original packaging, also if applicable. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at rocksteadyfashion@gmail.com. Please note that returns will need to be sent to the following address: 8410 Pines Place Dr. Humble, TX 77346

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at rocksteadyfashion@gmail.com.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at rocksteadyfashion@gmail.com.